Frequently Asked Questions

How will I get the package I just ordered ?

For deliveries outside Nairobi, your package will be transported via Wells Fargo at a cost depending on your location. A parcel receipt with a waybill number will be provided for item tracking purposes.

For deliveries within Nairobi, a rider will be sent to you and delivery fee varies with the location.

How long will it take to get my package?

That depends on your location, 

The duration will be communicated beforehand.

How should I contact you if I have any queries?

You can give us a call : 0702420410 / 0728420410 or send us an email : /

Do I need an account to place an order?

No you don’t but it won’t hurt if you create one. 

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